Getting Started: “Answers to common setup questions.”
  • Q: What do I need to install Heex?
    A: You’ll need a compatible robotic system (running Ubuntu), internet access for cloud integration, and the Heex Installer. For specifics, refer to Heex Installer in the documentation.
  • Q: How long does setup take?
    A: Most users are up and running in under 10 minutes. The Quick Start Guide guide provides a step-by-step walkthrough to get you started quickly.
  • Q: Can I use RDA right after installation?
    A: Yes, RDA is available immediately after installation, provided your ROS environment is configured. Check RDA for setup details.
  • Q: What if I hit an error during setup?
    A: First, verify your system meets the requirements listed in Requirements If the issue persists, reach out to support at support@heex.io for assistance.
Interface: “Common questions about using the Heex interface.”
  • Q: How do I create a new trigger?
    A: Check the Quick Start Guide.
  • Q: Where do I monitor system status?
    A: You can check a system status in the Systems view.
CLI: “Quick answers for CLI users.”
  • Q: How do I check my system status via CLI?
    A: Run the command heex system status to get a snapshot of your system’s health and connectivity. For additional options, see CLI Systems in the documentation.
  • Q: Why isn’t my trigger command working?
    A: This could be due to incorrect syntax or insufficient permissions. Ensure your command follows the format heex trigger create [options] and verify your user role in Workspace Settings Check CLI Trigger for troubleshooting tips.
  • Q: Can I automate CLI tasks?
    A: Yes, you can automate tasks by scripting CLI commands. For example, write a bash script to execute multiple heex commands in sequence.
Development: “Help for developers building with Heex.”
  • Q: How do I start using the SDK?
    A: Start by exploring SDK Overview for an introduction to the SDK’s tools and libraries. Then, follow all steps from Integration to integrate it into your project.
  • Q: What’s the difference between custom and pre-built implementations?
    A: Pre-built implementations (e.g., BooleanMonitor) are ready-to-use for common use cases, while custom implementations allow you to design Monitors and Recorders tailored to your needs. See Builtin Implementation.
  • Q: Where do I find RDA utilities?
    A: RDA utilities are located in the Heex SDK under RDA You’ll find tools and examples for tasks like parsing ROS bags and automating datasource setup.
  • Q: Why are my logs empty?
    A: Empty logs typically mean a misconfiguration in your logging settings or no events triggering log entries. Verify your log level and ensure your triggers are properly configured.